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Commonly Asked Questions
Ceiling and Wall Cleaning
Ceiling Restoration
Non-Slip Floor
Treatment Ceiling and Wall Cleaning
Ceiling Restoration
Non-Slip Floor Treatment
Questions About Ceiling and Wall
Cleaning
Is it a bleach process?
No. We use ceiling cleaners produced by
Green Dolphin. They are peroxide based
enzyme cleaners that break down the dirt
molecule on contact.
Is there a mess to clean up afterwards?
We use a low pressure 100psi spray. The
chemical is biodegradable and it will break
down in minutes. Tables, chairs, shelves,
equipment etc.. are covered in plastic
before the chemical is applied.
Does the chemical damage carpets, drapes
etc…?
No.
How long does the process take?
Most jobs can be completed in hours and
is done at a convenient time for the
customer. We can clean 500 sq ft in
approximately one hour.
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chemical harmful?
The chemical is non-toxic and is
approved by OSHA and the USDA.
What kinds of dirt or grease will your
ceiling cleaner work on?
Our cleaner will work on all types of grease
and dirt.
What types of surfaces will your cleaning
process work on?
Our process will clean most any surface
including traditional fissure drop ceiling
tile, tectum tile, glacier tile, popcorn
tile, vinyl tile, tin pan, stainless steel,
drywall, plaster, most painted surfaces,
wallpaper, grass cloth and brick. Call for
inquiries about other ceiling surfaces.
Return to Top Are
there surfaces you Do Not recommend for this
cleaning process?
Green Dolphin’s non-toxic ReNew cleaner
works well on almost every ceiling and wall
surface. We do not recommend its application
on surfaces such as polished stainless
steel, mirrored, or chromed surfaces. When
used on highly polished surfaces, the
cleaner has a tendency to streak.
My ceiling is very discolored especially
around the vents. Should I try this?
Absolutely. ReNew chemical is formulated
to break down types of contaminates found in
and around vent areas. In some extreme
cases, Procoat® aerosol may have to be used
to mask the heavier buildup.
Request a free
demo to see what Preserve a Ceiling can
do for you.
How long will I have to close my business
to get the ceiling cleaned?
Jobs can be done over-night with no
business interruption. Jobs can be scheduled
around your business hours at night or
weekends. Most jobs can be completed within
6 hours.
Return to Top Why
should I clean my ceiling?
Cleaning gives a positive image to your
business and makes a positive impression to
customers and employees. It’s cost
effective, brings tile to an almost new
condition, restores fire ratings, acoustic
value and light reflectivity, no business
interruption, no mess, attached fixtures are
also cleaned.
How often should I clean my ceiling?
The frequency of cleaning depends on
your business and what contaminates are
present inside the building. Anywhere from
once every 3 months to once every three
years.
When should I restore my ceiling instead
of cleaning it?
Ceiling restoration is normally done on
ceilings where cleaning doesn’t provide the
desired results or you want to tint your
ceiling a different color. Typically,
ceilings with a lot of water stains or
become discolored due to their age are
candidates for ceiling restoration.
Return to Top What
kinds of walls will this work on?
Our product will work on any surface
including painted surfaces, drywall,
plaster, grass cloth, wallpaper, brick.
Call for inquiries about other types of wall
surfaces.
Why do you use Green Dolphin Products?
Green Dolphin products are
environmentally safe, biodegradable products
and are consistently tested and improved
upon. Green Dolphin is committed to
supplying high-performance, bio-based
products and services to restore, clean and
maintain facilities inside and out. From
food processing plants, cafeterias and
restaurants to homes, office buildings and
hospitals.
Can I purchase Green Dolphin Products?
We are the Pennsylvania distributor for
Green Dolphin products. We offer a full line
of products from household cleaners to
industrial strength products. As the
Pennsylvania distributor, Preserve a Ceiling
is only licensed to sell Green Dolphin’s
amazing line of products to customers within
the Commonwealth of Pennsylvania.
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Questions about Ceiling
Restoration
What is the difference between using
Procoat ceiling coating and regular latex
paint on ceiling tiles?
Conventional paints have a bridging
quality that can result in the tile pores
being covered with a film of dried material.
On an acoustical tile, closing these pores
reduces the tile's ability to absorb sound,
thereby causing an increase in noise level
within that space. The same bridging
characteristic results in the tile sticking
to the supporting t-bars, making it
difficult to gain access above the ceiling
for maintenance purposes.
What is the cost savings when comparing
ceiling restoration and new tile
replacement?
Ceiling restoration is approximately
one-half the dollar cost of replacement.
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Are there any other saving factors when
comparing ceiling restoration vs. new tile
replacement?
There are four significant additional
savings that are generally recognized.
- Installation time, particularly in
occupied spaces, is one-third of that
required for new tile replacement.
- Ceiling tile restoration reduces
solid waste disposal.
- A restored tile has a surface finish
that will hold its color longer and
provide better light dispersion than any
other alternative. This increases the
life expectancy of the ceiling.
- There is a reduction in energy costs
due to increased light reflectance.
Can ceilings be restored in
occupied spaces that contain
furnishings, equipment or in the case of
retail stores, merchandise on racks?
This type of situation represents
the greatest market for ceiling
restoration. Under these conditions,
work is typically done in off-hours. The
limited available time often makes tile
replacement impractical but ideal for
restoration.
Return to Top Is
ceiling restoration appropriate when
there is a need to change the ceiling
color?
The standard white coating can be
tinted to match a pastel color by any
paint store. Any other color is
available on a special order basis.
Will this process mask water stains?
This product will cover water and
soot stains in one application and can
be reapplied to the stained area should
there be a problem after your tile is
treated. We distribute Acoustical Tile
Restorer, packaged in aerosol that can
be used to mask water and soot stains.
Unlike most primers on the market, this
product covers the stain in one
application and does not leave a shiny
spot on the ceiling.
Since heavy nicotine tends to bleed
through and yellow white pigmented water
based paint materials, should the
ceiling be primed first before applying
ProCoustic?
No, the application of a primer will
negate the restoration process. Primers
will close the pores of the tile and
leave the tile stuck to the t-bar
system. Instead, Preserve A Ceiling can
pre-clean the ceiling with our ceiling
cleaning service.
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Will ProCoustic adhere to the t-bars
and other non-porous surfaces such as
air diffusers and audio speaker plates?
Yes. If the non-porous surfaces are
covered with grease, nicotine or other
contaminants that could prevent proper
bonding, then they should be cleaned
first.
Is there a manufacturer's warranty on
the acoustical coating product?
Yes, there is. Since there is no way
of knowing what the ceiling material
will be subjected to, in the way of
contamination, it is difficult to assign
a guaranteed life expectancy. Therefore,
the warranty is stated in the following
manner: The new surface finish will last
as long or longer than a new tile would,
subjected to the same environmental
conditions.
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What if the only problem is an
occasional water stain. Does the whole
ceiling have to be treated or can the
stained area be touched up?
No, the whole ceiling does not have to
be treated. We offer an Acoustical Tile
Restorer in Aerosol, tinted to the same
color as a new tile. This product
provides a quick one-step solution to
water stains.
Can this process be used for other
applications?
Yes. We can apply the ProCoustic
coating to surfaces other than acoustic
tile i.e., popcorn, drywall, plaster,
etc.
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Questions About Non-Slip Floor Treatment
Does Preserve a Ceiling’s non-slip
floor treatment make wet floors safer?
Yes. We use Green Dolphin’s
NON-SLIP™ product, which increases the
coefficient of friction on wet floors.
The surface of your shoe will grip the
treated floor where it will slide on the
untreated floor.
Does a non-slip coating change the
appearance of a floor?
No. The non-slip coating only changes
the behavior of the floor when wet.
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What types of floors are best suited to
your non-slip application?
Green Dolphin’s NON-SLIP™ floor
application works on all mineral based
floors. It is effective on ceramic tile,
terrazzo, porcelain, glazed brick,
concrete and many other natural mineral
surfaces.
Are there floors on which NON-SLIP™
is not recommended for use?
The process is not recommended for
linoleum or waxed tile surfaces.
Return to Top Is
your non-slip floor application
guaranteed?
Yes. Commercial and industrial
floors are guaranteed for two years.
Residential floors are guaranteed for
three years.
What are the best uses of your
non-slip floor coating?
NON-SLIP™ floor application is ideal
for commercial use in office buildings,
restaurants, retail stores, hospitals,
and hotels. It can also be used in
residential homes. Green Dolphin’s
NON-SLIP™ is great for use in bathrooms,
kitchens, public areas, work areas, and
showers.
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Ceiling and
Wall Cleaning
Ceiling Restoration
Non-Slip Floor Treatment |
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412-292-6756
